Sky Rescue

IMG Additional Services

MyIMG

To help enhance your global experience, we provide you with an assortment of interactive services through a secure, user-friendly Web site. Service at your fingertips anytime, anywhere - that's what MyIMGSM provides. MyIMG is our proprietary online service that allows you to access information and manage accounts, 24 hours a day, seven days a week, from anywhere in the world.

Our service centers in the U.S. and Europe are always available to help or handle emergencies 24 hours a day, but through MyIMG you have immediate access to a wealth of information about your account and can manage routine areas to help you save time when you may need it most. Some features include:

  • Initiate Precertification: Initiate the precertification process whenever it's most convenient for you.
  • Find Providers: Search for qualified physicians and hospitals in the U.S. using the independent Preferred Provider Organization or outside the U.S. using IMG's International Provider Access (IPA).
  • Forms Library: You can quickly find informational brochures on all our products, plus applications, claim and enrollment forms, dental, group and life benefit claim forms, and more.
  • Obtain Certificate Documents: You can download certificate documents from a central repository, and access IMG-generated reports.
  • Explanation of Benefits & ID Cards: You have the ability to produce an EOB and print ID cards at anytime.
  • Recommend Provider/Facility: If you know of a provider or a facility from which you feel others would benefit, you have the opportunity to let us know.
  • Announcements: IMG will periodically post announcements that may pertain to you and your group.
  • Click here to login or register for a MyIMG account.